> For the complete documentation index, see [llms.txt](https://docs.charlielounge.com/documentations/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.charlielounge.com/documentations/marketplaces/marketplace/sellers-guide.md).
# Seller's Guide
### Listing Items
Creators and Visionary tier members can list products on our marketplace. Currently, payouts are only supported for SEPA countries. However, we are diligently working on making the rest of the world eligible as well. At the moment, payouts are only available to local bank accounts or debit cards.
For each sale, there is a platform fee of 5% and a payment fee of 2.5% of the total amount. Additionally, Stripe, our payment provider, charges a variable payment gateway fee, which is a dynamic percentage of the total order. This fee consists of a $2 active account fee, plus 0.25% of the order amount, and an additional $0.25.
Please note that the $2 active account fee applies only once per month.
If a buyer requests a refund, no platform fees, payment fees, or gateway fees apply for the seller. The buyer will be reimbursed with 100% of the amount, while the seller will be reimbursed with the total amount minus the previously paid fees.
### Selling a Personal Assistant
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