Charlie Lounge app

Official verified app in a MAKE

https://www.make.com/en/integrations/charlie-lounge

MAKE bot:

Overview

This article describes the setup and functionality of a general-purpose bot designed for chat completion actions on MAKE, integrated within the Charlie Lounge platform.

Actor

• System: The system refers to the backend processes handling the setup, management, and interaction logic for the general bot within Charlie Lounge.

Mock-up/Design

Data Validation

• N/A: There are no user input fields directly associated with the bot itself; all configurations are managed by the system based on predefined criteria.

Business Rules

• Accessibility: This bot is a fixed tab within the Charlie bot interface, accessible across all user accounts.

• Functionality:

  • Users can view the chat log history for interactions managed by this bot.

  • Users cannot directly interact or chat with this bot.

  • The bot responds based on prompts configured during the scenario setup on MAKE.

  • It exclusively logs chats from scenarios labeled as "general" on MAKE.

  • The bot is only available within the AI dashboard screen on Charlie Lounge.

Workflow Description

1. Entry/Entrance Step:

   • Action: Users create and activate a scenario in MAKE that involves the general bot.

2. Transfer Input and Output:

   • Action: After the bot generates an answer, it creates a conversation listed under an anonymous user in the chat history.

   • Continued Interaction: The conversation displays responses based on the "Message Content" and the prompt configured in MAKE. If the scenario is edited, the bot’s responses adapt to reflect the changes in "Message Content" and prompt.

View History of Make Bot

Overview

This section outlines how users can view the history of interactions handled by the MAKE bot.

Actor

• Make User: Users of MAKE who have scenarios interacting with the general bot.

Data Validation

• List of Conversations:

  • Conversation Name (Required):

    • Input Control: Text field.

    • Validation Rules: Shows as "Anonymous" for each conversation. Displays the model used based on the scenario settings in MAKE.

Business Rules

• Viewing Access:

  • Users can only view the chat log and conversation details.

  • Each triggered scenario in MAKE generates a new conversation labeled "Anonymous" that logs the history for that specific interaction.

  • If no conversations are present, the screen will display as blank.

Workflow

1. Entry/Entrance Step:

   • Action: Users access the AI dashboard and select the MAKE bot.

2. View the History:

   • Action: Users can browse the list of all conversation histories with the MAKE bot, sorted from newest to oldest.

   • No Content: If no conversations exist, a blank screen is displayed.